Utilities

Customers may notice changes in their tap water.

Florida Power & Light reminds customers to be aware of scammers using AI-generated calls, texts and emails to obtain money and personal information. Common red flags include asking for payment via Zelle or Cash App, demanding an immediate response, or claiming a customer is "out of compliance" with unfamiliar power rules.

Lawsuit had already attracted renewed and national scrutiny of public controversies that have dogged the company for years.

The service interruption is due to necessary valve installation.

Windy and cold conditions were experienced in Southwest Florida Sunday afternoon with some power outages reported.

The Florida Power & Light power tracker map reports that more than 1,000 homes in Hendry County are without power this morning.

The Charlotte County Utilities Department has declared a precautionary boil water notice starting at 9 a.m. on Wednesday, Jan. 7 for the entire Burnt Store and Tuckers Point service areas due to required repairs to the Burnt Store Water Treatment Plant.

Lee County Utilities is alerting customers to a scheduled water outage and upcoming precautionary boil water notice along Orange River Boulevard east of Interstate 75. Interruption is due to construction as part of the Lee County Orange River Boulevard Sidewalk and Utility Improvements Project.

A new, four-year rate agreement for FPL approved by the Florida Public Service Commission Thursday will raise a typical 1,000-kWh residential customer's bill about two percent a month or about $2.50. The agreement sets rates for 2026 through 2029 and was developed in collaboration with a coalition of customer groups. The typical residential customer bill will go from the current $134.14 to $136.64.

Marco Island is switching to a new payment system for utilities. It's also installing new water meters, and, according to the city, some customers likely will pay more.