Violations to the state's "Do Not Call" program perennially top the list of citizen complaints to Florida's Department of Consumer Services. There were just under 5,000 in 2006 - about 500 more than the year before. Agency spokeswoman Liz Compton says Floridians who pay that small yearly fee to keep most telemarketers from calling their homes are sensitive to perceived violations:
“Nobody wants to take phone calls in the middle of dinner or later and they’re taking it seriously. They’re letting us know when there are violations.”
There's a free FEDERAL do not call list - but the Florida program that costs 10 dollars the first year and FIVE each year after that keeps regulators hyper-vigilant. Violators paid more than 125-thousand-dollars in fines this year. Other top categories for consumer complaints this year include travel and vacation companies, vehicle repairs - and construction.
Monday, 01 January 2007 00:00
Do Not Call ListWritten by WGCU Newsroom